Service Detail
At Mira Call Center, we handle all inbound patient requests exclusively for Mira Clinic in Turkey — with a focus on clarity, professionalism, and responsiveness.
Inbound Requests
We’re Here When Patients Reach Out
From first-time inquiries to treatment follow-ups, our inbound call team ensures every call to Mira Clinic is answered promptly and professionally. We act as the trusted frontline, helping patients feel supported and understood from the very first interaction.
We are focused on making your process a success
Inbound communication is critical in healthcare. That’s why we manage every incoming request with empathy, precision, and deep knowledge of Mira Clinic’s services.
We handle:
Appointment bookings and modifications
Service inquiries
Post-treatment questions
Logistics and travel coordination for international patients
Our goal is to build trust and reduce friction for every caller.
Multi Language Support
Our inbound agents speak Arabic, English, and Turkish — allowing patients to communicate comfortably.
Trained Medical Call Staff
Our team understands medical terminology and patient expectations, offering an informed and friendly approach.
Weekly Report
Track trends in patient inquiries, peak call times, and common concerns to optimize clinic operations.
How We Work
Inbound Communication Designed for Patient Comfort
Planning & Briefing
We develop tailored call flows in coordination with Mira Clinic’s team.
Execution
Our trained operators respond to all inbound calls with professionalism and empathy.
Evaluation
We regularly analyze call data to improve scripts and enhance caller experience.
Services
See Other Services
In addition to inbound requests, Mira Call Center supports a full range of patient communication services for Mira Clinic.
Customer Support
Personalized assistance for every patient — from the first inquiry to post-treatment care.
Virtual Assistance
Seamless support for remote consultations and follow-up coordination.
Live Chat Support
Real-time responses for online visitors on Mira Clinic’s website.