At Mira Call Center, we specialize exclusively in handling calls for Mira Clinic in Turkey — ensuring every patient interaction is professional, personalized, and efficient.
Mira Call Center is fully dedicated to managing patient communications for Mira Clinic, offering a high-level, multilingual call center experience that reflects the clinic’s values, professionalism, and trusted reputation.
From appointment inquiries to follow-ups, our trained agents handle every interaction with care and precision.
Our dedicated team acts as a seamless extension of Mira Clinic, helping save time, increase efficiency, and elevate the patient experience.
We understand the medical field and the importance of clear, compassionate, and timely communication.
We offer:
Reliable daily call coverage
Accurate patient information handling
Respectful follow-up procedures
Professional conduct and brand consistency
We provide patient communication in Arabic, English, Turkish, and more — ensuring every caller feels understood.
Our agents are trained in healthcare communication and cultural sensitivity, representing Mira Clinic with professionalism and care.
Receive regular summaries of call volumes, inquiries, trends, and performance insights to stay informed.
We work closely with Mira Clinic to fully understand workflows, tone, and goals.
Live agents manage all incoming calls according to agreed protocols and scripts.
Weekly reviews help optimize communication and improve patient satisfaction.
Although we focus on call handling, Mira Call Center also supports other areas of patient communication and engagement.
Responsive handling of post-appointment questions and service inquiries.
Coordination for remote consultations, appointment confirmations, and logistics.
Real-time online support for patients visiting Mira Clinic’s website.