Service Detail
At Mira Call Center, our Virtual Assistance services are designed exclusively for Mira Clinic to ensure patients receive consistent, personalized support throughout their medical journey — even from miles away.
Virtual Assistance
Support Beyond Borders - Personalized & Remote
From consultation coordination to follow-up care, our virtual assistants act as an extension of Mira Clinic’s in-house team. We guide patients step-by-step, no matter their location, ensuring they feel informed and cared for before, during, and after their treatment.
We are focused on making your process a success
Virtual assistance is essential for international healthcare. That’s why our trained assistants manage all remote patient interactions with precision, compassion, and complete alignment with Mira Clinic’s workflow.
We handle:
Pre-consultation briefings and requirements
Coordination of video consultations
Document collection and preparation
Treatment reminders and patient check-ins
Post-treatment follow-up and satisfaction tracking
Our goal is to ensure every patient journey feels seamless and supported — no matter where they are in the world.
Multilingual Communication
We support patients in Arabic, English, and Turkish, building trust from the very first message.
Personalized Coordination
Each patient receives a dedicated virtual assistant familiar with Mira Clinic’s procedures and standards.
Weekly Report
We provide transparent reports on engagement, completed tasks, and patient follow-up success rates.
How We Work
Remote Support That Feels Personal
Planning & Briefing
We collaborate with Mira Clinic’s team to understand patient journeys and prepare tailored virtual assistance plans.
Execution
Our team works directly with patients, managing communication, documentation, and appointment coordination.
Evaluation
We measure patient engagement and feedback, refining our process to maintain excellence in remote care.
Services
See Other Services
Virtual assistance complements the full suite of communication solutions Mira Call Center provides for Mira Clinic.
Customer Support
Dedicated support for patients before and after their visit to Mira Clinic.
Live Chat Support
Instant messaging for real-time patient support and service inquiries.
Call Center Services
Managing all voice communication — inbound, outbound, and appointment-based.