Service Detail
At Mira Call Center, we provide dedicated customer support services exclusively for Mira Clinic in Turkey — designed to offer patients clarity, comfort, and confidence throughout their journey.
Customer Support
Empathetic Assistance, Every Step of the Way
Whether it’s before treatment, during their visit, or after returning home, our customer support team is always available to assist Mira Clinic’s patients with care, professionalism, and cultural understanding.
We are focused on making your process a success
We understand that great healthcare goes beyond the clinic — it continues with every message, every follow-up, and every question answered.
Our dedicated support agents handle:
General patient inquiries
Pre- and post-treatment guidance
Travel and accommodation information
Emotional support and reassurance
Scheduling reminders and status updates
Our mission is to make each patient feel heard, supported, and valued.
Multi Language Support
Support in Arabic, English, and Turkish to ensure every patient can speak in their preferred language.
Professional Stuff
Our agents are trained in Mira Clinic’s services and protocols, ensuring accurate and relevant support.
Weekly Report
We share performance and engagement reports to help Mira Clinic refine its patient experience strategy.
How We Work
We Stay Connected So Patients Feel Cared For
Planning & Briefing
We customize support protocols in collaboration with Mira Clinic’s team.
Execution
Our support specialists respond across channels: calls, messages, and emails.
Evaluation
Continuous monitoring and feedback loops help us enhance patient satisfaction.
Services
See Other Services
Beyond customer support, Mira Call Center provides a full spectrum of communication solutions exclusively for Mira Clinic.
Call Center Services
End-to-end communication management from inquiry to follow-up.
Virtual Assistance
Support for remote consultations, scheduling, and patient records.
Live Chat Support
Real-time, friendly assistance for visitors browsing Mira Clinic’s website.